Privacy Policy

52bd's Privacy Policy — Your data is safe with us

Protecting your personal information on 52bd is our greatest responsibility. In this Privacy Policy, we clearly set out what data we collect, how it is used, and how it is kept secure.

Last Updated: January 2026
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Your Data Is Never Sold

Protecting your privacy 52bd's Commitment

We do not just say it — we prove it. Your data is always safe with us.

End-to-end encryption

All your data is protected by SSL/TLS encryption. Every transaction and data transfer takes place through a fully secure channel.

Your Data Is Never Sold

52bd never sells your personal information to third parties. Your privacy matters more to us than our business interests.

Secure Data Storage

Your data is stored on secure servers and undergoes regular security audits to prevent any data breaches.

Minimal Data Collection

We collect only what is necessary. No unnecessary data is ever collected — that is our policy.

User Controls

You can request to update, correct, or delete your data at any time. You have full control over your information.

Regular Security Updates

52bd's security measures are regularly updated. We stay one step ahead of cyber threats at all times.

1

Introduction & Scope

52bd (referred to herein as "we", "the platform", or "52bd") is one of Bangladesh's most trusted online gaming platforms. This Privacy Policy explains in detail how we collect, use, store, and protect the personal information of all users on our platform.

By using 52bd's website, app, or any of our digital services, you automatically agree to this Privacy Policy. We believe transparency is the foundation of a healthy relationship between a platform and its users. This policy is written in plain language so you can fully understand everything it covers.

This Privacy Policy should be read alongside 52bd's Terms and Conditions. In the event of any conflict between the two, 52bd's interpretation on the matter in question shall be considered final.

Key Message

52bd respects your privacy. We collect only the information we need and protect it with the highest level of security. Your data is never sold.

2

What information is collected

52bd only collects information that is necessary to deliver platform services, ensure security, and meet legal obligations. We never collect excessive or irrelevant data.

Type of Data What's included Why it's collected
Identity Information Name, date of birth, national ID number Age & Identity Verification
Contact Information Mobile number, email address, residential address Account management & communication
Financial information Payment methods, transaction history Secure Transactions & Fraud Prevention
Technical Information IP address, device type, browser information Security & Platform Improvement
Usage Data Gaming history, login times, preferred games Personalized Experience

The above information may be collected directly (at the time of registration) or indirectly (automatically during platform use). In every case, we collect only the minimum information required.

3

How Your Information Is Used

Your data on 52bd is used for specific, defined purposes only. We never use your information beyond its original intent. Read below to learn exactly how the data you provide is used on the 52bd platform.

  • For account creation and management — your name, email, or mobile number is used to keep your account active
  • For identity and age verification — to meet legal requirements and prevent underage access
  • To ensure secure financial transactions — during deposits, withdrawals, and mobile banking processing
  • To detect and prevent fraud and suspicious activity
  • To offer a personalized gaming experience and relevant promotional offers
  • To provide customer support and resolve issues quickly
  • To improve platform performance and usability
  • To fulfill legal and regulatory obligations
Our Commitment

Your data will be used only for the purposes stated above. We never sell or transfer your information to advertisers or data brokers.

4

Data Sharing & Third Parties

52bd may share information with trusted third parties in limited circumstances. In every such case, strict confidentiality agreements are in place and the data is used solely for its intended purpose.

Circumstances under which data may be shared:

  • Payment processing partners — with mobile banking or e-wallet service providers solely to complete transactions
  • Identity verification services — with authorized agencies for KYC (Know Your Customer) processing
  • Legal authorities — in cases involving court orders, government directives, or legal obligations
  • Cybersecurity firms — for fraud detection and prevention
  • Game software providers — minimum information necessary for game operation only
Important

52bd never sells or rents your information to advertising companies, data brokers, or any other commercial parties. This is a core principle of ours and will never change.

5

Cookies & tracking technologies

52bd's website and app use cookies and similar technologies to enhance your browsing experience and help the platform function more effectively.

Types of cookies we use:

  • Essential Cookies — essential for login sessions, security tokens, and core platform functionality
  • Functional cookies — For your preferences, language settings, and personalized experience
  • Analytics Cookies — anonymous data collection to understand and improve platform usage
  • Security Cookies — To detect fraud and block unauthorized access

You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to not work as intended.

6

Data Retention Period

52bd does not retain your data longer than necessary. Each category of information has a defined retention period, determined by legal requirements and business relevance.

  • Active account data — retained for as long as the account remains active
  • Financial transaction records — generally retained for 5–7 years in accordance with legal obligations
  • Data after account closure — may be retained for a limited period as required by law
  • Marketing preferences — removed immediately upon opt-out
  • Logs and technical data — typically retained for 90 days to 1 year

Once the retention period expires, your data is securely deleted or anonymized. You may also request data deletion at the time of account closure.

7

Your Rights

Under 52bd's Privacy Policy, you have a number of important rights that we respect and uphold. Read on to learn about each of your rights in detail.

  • Right to Access Your Data — You may request to view the data we have collected about you at any time
  • Right to Correct Your Data — request corrections to inaccurate or outdated information
  • Right to Delete Your Data — You may request deletion of data that falls outside our legal retention obligations
  • Right to Restrict Processing — request that your information not be used for specific purposes
  • Right to Opt Out of Marketing — opt out of promotional communications at any time
  • Right to lodge a complaint — If you have a data privacy concern, please reach out to our support team

To exercise any of these rights, please contact our support team. Requests are typically responded to within 30 business days.

We are here for you

We are always ready to assist with any privacy-related requests or complaints. Our support team is active 24/7 in Bengali.

8

Children's Privacy

52bd is an 18+ platform. We strictly prohibit registration and gaming by minors. We do not knowingly collect any information from individuals under the age of 18.

Age verification is mandatory at registration. If we discover that a minor has created an account using false information, that account will be immediately closed and all associated data will be securely deleted.

For parents

If you believe your child has created an account on 52bd, please contact our support team immediately. We will act promptly and delete all associated data.

9

Security Measures

52bd uses industry-leading security technology to protect your data. Our security team monitors the platform around the clock and takes immediate action against any potential threats.

  • 256-bit SSL/TLS encryption — all data transfers are fully encrypted
  • Two-factor authentication (2FA) — an additional layer of security for your account
  • Regular security audits — conducted by independent third-party experts
  • Firewall and intrusion detection systems — to block unauthorized access
  • Data backup and recovery system — risk of data loss kept at virtually zero
  • Staff training — all 52bd employees are regularly trained in data protection

Please note that no data transmission over the internet is completely risk-free. While we apply the highest level of security measures, you are also responsible for keeping your password and login credentials safe.

Tips for Staying Safe

Use a strong password, never share your login credentials with anyone, and log out after using an unfamiliar device. If anything seems suspicious, contact support right away.

10

Privacy Policy updates

52bd may update this Privacy Policy at any time as needed. If significant changes are made, registered members will be notified in advance via email or an on-platform notification.

  • Minor changes — only the updated date on this page will be revised
  • Major changes — members will be notified before any changes take effect
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request account closure.

The "Last Updated" date at the top of this page always reflects the most recent changes. We recommend visiting this page regularly to stay informed about our latest policy.

11

Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, our support team is always here to help. 52bd's support service is available in Bengali 24/7, seven days a week.

  • Live Chat: Log in to the platform and chat with us anytime — the fastest way to get support
  • Email: [email protected] — responses are typically sent within 24 hours
  • FAQ page: visit our FAQ View

For privacy-specific requests such as data deletion or correction, emailing us is the fastest way to get a response. We take every request seriously.

Always here for you

If you have any concerns about your privacy or data protection, do not hesitate to reach out. 52bd's Bengali-speaking support team is ready to help you quickly and effectively.

Play safely on 52bd — your information is fully protected

Read our Privacy Policy? Now join 52bd with complete peace of mind. Over 500,000 Bangladeshi members play safely on 52bd every day.

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